Find the Dog Support
Last updated: May 25, 2026
Need help with Find the Dog? Contact:
Please include your device type, operating system version, app version if visible, and a short description of what happened.
Common support topics
Purchases and restore
If a No Ads purchase or other non-consumable entitlement is missing, open the in-app Shop or Settings area and use Restore if available. Purchases are processed by Apple App Store or Google Play, so refunds and billing issues must be requested through the store where you purchased.
Consumable items such as hints or coins may not be restorable after they are used.
Ads and privacy choices
The app may show ads. On iOS, you can change App Tracking Transparency permission in iOS Settings. In regions where ad consent choices are required, the app may provide a consent or privacy choices flow. You can also contact support if you cannot find the privacy choice you need.
Lost progress or local data
Find the Dog stores progress and settings locally on your device. Deleting the app, clearing app storage, or changing devices may remove local progress unless a platform or purchase provider restores an entitlement.
Bugs or gameplay issues
Send a short description of the problem and, if possible, a screenshot or screen recording. Please avoid sending sensitive personal information.